Frequently Asked Questions.

How do you charge for your time?

Our pricing structure is predominantly time-based. This transparent approach ensures that you only pay for the time utilised, providing clarity and predictability in costs with no hidden surprises.

How do I know what to hand over to a Virtual Assistant?

We are experts at outsourcing and we are trained to help you identify areas of work to hand over. We work with you to identify key tasks that could be outsourced.

How will I know that the work is being done if i can't see my VA?

We are specialists in remote working and will always keep you updated on the tasks in hand. We pride ourselves on always being open and honest and providing total transparency. We will keep you updated at every step of the way, in whatever way works for you.

Will I have the same VA all of the time?

Yes, we make sure that your support is provided through a single point of contact. We may work together to support with a tasks however generally this is all done through your contact who will ensure that the task is completed.